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Be Known Positively

Nathan Magnuson

Ken Blanchard and Mark Miller detail this point in depth in their bestseller The Secret. I value relationships, but during my work day I often operate with an ongoing project plan in my head. Manage by Walking Around. A smile says, “I’m happy to see you.” Value Results AND Relationships.

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Are You an Accidental Soul-Sucking CEO?

Joseph Lalonde

If retail operations can more reliably keep their discretionary relationships with people who have to pay for that relationship than we can with our employees, who earn their livelihood with us, we need to take a serious look at how we’re creating the environment for those relationships. Their supervisors are doing the same.

CEO 161
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Collaboration is the Key to Providing Consistent Brand Value

Leading Blog

Lead by example and let people know that you don''t operate in silos. Manage collaboration with the proper tools. Try customer relationship software, project management programs, or whatever captures your ideas and helps transform them into action. Share information appropriately.

Brand 282
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The History of the Situational Leadership® Framework

The Center For Leadership Studies

This article will provide an overview of the primary research that forms the foundation of the Situational Leadership ® framework, as well as a brief synopsis of the collaboration that took place between Paul Hersey and Ken Blanchard in its development. Did the team or group the manager led hit their productivity targets?