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Do Your Business Process Metrics Measure Up?

Strategy Driven

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Link Metrics to Strategy – The metrics need to show how work impacts the company’s strategy. Metrics should cause action today.

Metrics 51
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Macro Maps Help You Align Processes and Strategy

Strategy Driven

Those might now have been my choice, but the organization had these metrics and they worked fine. Shelley Sweet, the Founder and President of I 4 Process , and author of The BPI Blueprint , is a highly respected BPM Practitioner. Want to learn more about BPM metrics? Do Your Business Process Metrics Measure Up?

Process 57
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Five Coaching Tips to Help Business Process Management Leaders Succeed

Strategy Driven

When organizations want to build a process culture, they need to identify leaders for each process improvement effort—namely an Executive Sponsor, Process Owner, Project Lead and Business Process Management (BPM) Team Facilitator. He articulates the Improvement Targets, Vision, Scope, and metrics during the Charter phase.

BPM 56
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5 Early Warning Signals for a BPI Project

Strategy Driven

Let’s look at the stages of the BPM Methodology and identify early warning signals and then suggest some countermeasures that are helpful to get things righted again. This graphic shows the four stages of the BPM Methodology and the detailed phases of stage 2, the Business Process Improvement Project. Having no charter.

Project 57
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How Cloud Computing Is Changing Management

Harvard Business Review

The complex calculations of the field known as Operations Research were enabled by mainframe computing. Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). “The feedback is much more rapid.”