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The Surprising Power of Business Experiments

Skip Prichard

Daniel Kahneman. The behavioral economist Daniel Kahneman once noted that “if you follow your intuition, you will more often than not err by misclassifying a random event as systematic. We are too willing to reject the belief that much of what we see in life is random.” By early 2017, about 2.2

Power 95
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Crack the Leadership Code

Skip Prichard

Daniel Kahneman. It’s in the new that insights, ideas, and innovation comes from. If the customer experience is the basis for how customers think and feel about a brand, the employee experience is the basis for how your employees think and feel about you. I recently spoke with him about his work. We’re blind to our blindness.

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Why Companies Are Betting Against Big Ideas

Harvard Business Review

This idea of prospect theory, developed by Tversky and Kahneman and reported in a classic 1979 article (for which the Nobel prize was awarded) demonstrated that individuals do not make decisions rationally by selecting options with the highest expected value, because they are risk-averse and 'losses loom larger than gains.'.

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Happiness and Your Company

Harvard Business Review

It's inspired by the coming together of disparate disciplines including positive psychology, welfare economics, hedonomics, neuroscience, and marketing, For a long time there have been counter-intuitive signs leading Nobel prize winners like Amartya Sen, Jospeh Stigliz and Dan Kahneman, to question the meaning of prosperity.

Company 14
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Your Customers are Probably Annoyed With You

Harvard Business Review

Behavioral economists like Dan Ariely and Nobel laureate economist Daniel Kahneman would say the framing of survey questions reflects a desire to capture what's most important or detect emergent pathologies. I know that Starbucks doesn't want to be McDonald's and brand its customer experiences around better operational efficiencies.

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Ethics for Technologists (and Facebook)

Harvard Business Review

Everyone online can—if they want to make the effort—become an amateur Asch , Skinner , Zimbardo , Pavlov , Ariely , Kahneman and/or Vernon Smith. Consequently, experiments and experimental designs should become part of the everyday conversation of the firm—just like its brand value proposition and corporate mission.

Ethics 8