Michael Lee Stallard

AUGUST 24, 2017

Our customer experience has always been positive. In this culture, most people feel controlled by one of more of the following: autocratic leaders, micro-management, too many rules and/or bureaucracy. Costco provides career opportunities for its employees. Valuing people has been stress-tested at Costco, too.

Competitive Advantage 309

Competitive Advantage Ryan Bottom-up Customer Loyalty 309

Lead from Within

JUNE 10, 2018

Prep for anything that may stress you out your first morning. Meet the bureaucracy. After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. It can all be a little overwhelming. Be ready the night before.

Advice 143

Advice Document Bureaucracy Project 143

Harvard Business Review

DECEMBER 13, 2012

Feeling stressed? It is more or less impossible to be any kind of professional these days and not experience frequent bouts of intense stress. It is more or less impossible to be any kind of professional these days and not experience frequent bouts of intense stress. Of course you are. This is life in the modern workplace.

Stress 8

Stress Succession Self-aware Learning-by-Doing 8