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Deep Motivations, Not Competencies, Drive Leadership Performance

The Empowered Buisness

JULY 14, 2015

Orientation toward innovation and creativity. Through motivation profiling and Models of Excellence tools, the motivation patterns of high performers within a call center were identified. Decision making style. Requirements for change and variety. Dominant motivation driver. Levels of strategic and visionary thinking.

Motivation 100
Motivation Leadership McClelland Long-term 100
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Case Study: How Much Should a New CEO Shake Things Up?

Harvard Business Review

OCTOBER 26, 2016

Instead she was ramping up mobile-banking operations—which competitors were also doing—and looking to experiment with something more innovative: partnerships with supermarkets and electronics stores that would allow FDM to set up kiosks within them. Will we all be working out of call centers or supermarket kiosks next year?

Case Study 8
Case Study CEO Banking Agility 8
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