Strategy Driven

DECEMBER 3, 2019

Businesses from top global firms to main street staples are looking into a future driven by new technology capabilities. These new capabilities connect to the work we’ve done over the past several decades inside our enterprises to automate processes with tools — such as accounting systems, supply chain, call center, and such.

Agility 66

Agility Banking Supply Chain CTO 66

Harvard Business Review

AUGUST 19, 2013

IT professionals need to recognize and embrace the Serendipity Economy in order to better understand the impact of technology investments, improve employee engagement and drive business transformation. Technology investments work the same way. Serendipity into Performance. The measure of value requires external validation.

CTO 8

CTO Franchising CIO Short-term 8

Harvard Business Review

MAY 13, 2015

But no one yet is successfully leveraging consumer data and relationships across the digital-physical divide at scale, despite early experimentation with technology such as beacons. Technology can power smarter media placements and dynamic creative strategies at scale. Brands must align process and technology to make this happen.

Brand 8

Brand Disintermediation Media Metrics 8