Harvard Business Review

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. Firms with the most ethnically diverse executive teams were 33% more likely to outperform their peers on profitability, and those with executive-level gender diversity worldwide had a 21% likelihood of outperforming their industry competitors.

Management 14

Management Tacit Knowledge Diversity Leadership Pipeline 14

Harvard Business Review

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Investment in AI is growing and is increasingly coming from organizations outside the tech space.

Survey 12

Survey Execution First-mover Advantage Technology 12

Harvard Business Review

AUGUST 5, 2014

This diversity reflects not only a deepening understanding of the connection between growth and customer satisfaction, but a much greater awareness of what marketing can do to help forge that bond. Instead, the last few years have seen a proliferation of C-suite titles that include a component of marketing.

P&L 11

P&L Banking Marketing Call Center 11

Harvard Business Review

APRIL 27, 2015

call centers). The energy, finance, and technology sectors tend to tweet using a male-biased tone of voice. But it does not show empathy for the chaotic and diverse needs of customers. We have come a long way from the era of unconcerned shop assistants and unaccountable call-center workers.

Company 8

Company Airlines Brand Analysis 8