N2Growth Blog

MARCH 23, 2010

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

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Blog CRM Management Brand 304

Strategy Driven

MARCH 9, 2023

Improved Digital Literacy: Develop Essential Tech Skills Where do you put yourself on the tech-savviness scale? Maybe you can recommend a CRM system or an AI-driven analytics platform. What’s more, you may even develop a specialty in an area such as digital marketing or finance. Who knows? So, why not give it a try?

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Class Case Study CRM Education 94

N2Growth Blog

APRIL 2, 2010

One of the things I look most forward to is watching Chris continue to develop and refine his thoughts as the medium advances and matures. Chris not only has an intuitive feel for relationships, but also the desire to put his inclinations into practice. link] Allan W. link] Allan W. This is where much of the true complexity lies.

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Media Blog Tools Influence 382

Harvard Business Review

DECEMBER 26, 2013

When you are young, or when your why is non-existent or has gone missing, which happens to most of us at some juncture in our business or career, it may be that you just need to move forward. Trish Costello, founder of Portfolia, knows her “why”: assist starts-up in growth and financing. Career planning Managing yourself'

Venture Capitalist 11

Venture Capitalist Conference CRM Career 11

Harvard Business Review

DECEMBER 29, 2014

•Manage sales force automation and CRM systems and processes. They must hire, develop, manage, and lead a team of people with diverse and specialized competencies who do fundamentally different jobs and likely have dissimilar career aspirations. Can one person really handle all this?

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Offshoring Outsourcing Analysis Incentives 10