N2Growth Blog

MARCH 23, 2010

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

Blog 273

Blog CRM Management Brand 273

Strategy Driven

MARCH 9, 2023

You’ll also learn how to use analytics tools like Tableau and PowerBI. Maybe you can recommend a CRM system or an AI-driven analytics platform. What’s more, you may even develop a specialty in an area such as digital marketing or finance. You’ll be able to apply relevant technology in your professional life.

Class 104

Class Case Study CRM Education 104

N2Growth Blog

APRIL 2, 2010

Having advanced keyword search tools (knowing when someone's talking about you or your product), identifying key influencers (say, on a Twitter list), and really looking at social media through a CRM lens (vv. using a dashboard tool like CoTweet or Hootsuite) can all address the "scale" challenges. Best wishes Sir.

Media 325

Media Blog Tools Influence 325

Harvard Business Review

DECEMBER 26, 2013

Regardless, good grades get you into college, and knowing how to work gets you into a happy life.” When you are young, or when your why is non-existent or has gone missing, which happens to most of us at some juncture in our business or career, it may be that you just need to move forward. Once we know our why, there will be a how.

Venture Capitalist 11

Venture Capitalist Conference CRM Career 11