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A Fresh, Fast, and Fun Way to Focus Your Team

Let's Grow Leaders

.” That approach will get the job done, but it’s unlikely to unleash breakthrough innovation or a head-turning year. One of the most important questions you can ask your team (or yourself) is “What will it take to make 2017 the very best year of your career?” This can be done in email, or the old fashioned way.

Team 180
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How Our Hotel Used Data to Make Our Laundry Service Glamorous

Harvard Business Review

Our innovation team, at 45 Park Lane, in London, started by compiling data about our guests’ clothing behaviors and our hotel laundry processes, getting housekeeping and bell staff involved, as well as searching social media for customer posts. Figuring Out What Our Customers Wanted. Budget also went to education.

Hotels 8
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5 Ways to Help Employees Keep Up with Digital Transformation

Harvard Business Review

Coca-Cola recently reshuffled its leadership team to focus on growth, innovation, and digital. They want a better understanding of the motivations of employees, many of whom are in new and evolving roles, or are from a generation with significantly different career motivations and expectations.

P&L 9