Let's Grow Leaders

APRIL 4, 2016

You can have all the great plans, Six Sigma quality programs, and brilliant competitive positioning in the universe, but if the human beings doing the real work lack the competence, confidence and creativity to pull it off, you’re finished. They build teams that will produce results today as well as next year.

Six Sigma 180

Six Sigma Management How To Short-term 180

Harvard Business Review

NOVEMBER 5, 2012

A new civic infrastructure or group of senior leadership from the public, private, and philanthropic sectors must be built and dedicated to the problem. The keys to success: sustained executive leadership, including from the mayors themselves; specific, audacious goals; and data-informed decision making.

Six Sigma 8

Six Sigma Long-term Innovation Definition 8

Harvard Business Review

DECEMBER 22, 2016

The agency, which provides health care to approximately 9 million veterans at over 1,700 locations, had set a top-down goal to increase the percentage of veterans who were seen within 14 days of requesting an appointment. The leadership team had to work through vestiges of VA’s rule-based past. In 2014, the U.S.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8