Let's Grow Leaders

APRIL 4, 2016

You can have all the great plans, Six Sigma quality programs, and brilliant competitive positioning in the universe, but if the human beings doing the real work lack the competence, confidence and creativity to pull it off, you’re finished. They build teams that will produce results today as well as next year.

Six Sigma 180

Six Sigma Management How To Short-term 180

Deming Institute

NOVEMBER 29, 2018

The same could be said for a quality goal of 6.3 defects per million opportunities, the standard for Six Sigma Quality, or zero defects, the quality standard of Philip Crosby. In consideration of the economics of quality improvement, are defect goals of either 6.3 per million opportunities.

Six Sigma 37

Six Sigma Deming System Quality 37

Harvard Business Review

NOVEMBER 5, 2012

The keys to success: sustained executive leadership, including from the mayors themselves; specific, audacious goals; and data-informed decision making. Knowing the challenges they had in hiring a qualified workforce locally, P&G helped launch a broad effort to fix education, from cradle to career.

Six Sigma 8

Six Sigma Long-term Innovation Definition 8

Harvard Business Review

DECEMBER 22, 2016

The agency, which provides health care to approximately 9 million veterans at over 1,700 locations, had set a top-down goal to increase the percentage of veterans who were seen within 14 days of requesting an appointment. The crisis that emerged in the Phoenix VA was triggered by the pursuit of a 14-day wait time goal for all appointments.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8