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Put HR Skills on Your Performance Improvement Team

Harvard Business Review

And I'd also want team members who knew how to get people to adopt new skills and attitudes — experts in incentives, training and development, culture, communication, stakeholder management, and redeployment. If you do Six Sigma in isolation, the work force doesn't have time to implement the changes.".

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Mind the (Skills) Gap

Harvard Business Review

A bachelor's degree used to provide enough basic training to last a career. And it's not only white-collar, college-driven careers that will suffer rapid skills obsolescence. Think of how new metering systems and motion sensors suddenly require highly technical skills from contractors, plumbers and electricians.

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The No. 1 Enemy of Creativity: Fear of Failure

Harvard Business Review

Most of us in business, if we need to discover how to do something new, use PowerPoint or Excel spreadsheets to rationalize our approach. If you're an MBA-trained manager or executive, the odds are you were never, at any point in your educational or professional career given permission to fail, even on a "little bet."

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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business Review

Obama nominated Robert McDonald , an Army veteran and experienced executive who had honed his leadership skills during a 33-year career at Proctor and Gamble, to attempt the difficult turnaround. The fallout was dramatic: the Secretary of Veterans Affairs resigned and the FBI initiated a criminal investigation.