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Case Study

Servant Leader

Technology

The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers

Modern Servant Leader

DECEMBER 18, 2023

The result is a case study in the cost of ignoring employees. For years, IT employees and union representatives had been complaining about the company’s antiquated technology systems. In fact, prior to this incident, Southwest did not have their CIO on the executive board, leaving no voice for technology at the table.

Airlines

Airlines Cost CIO Servant Leader

3 Simple Steps to Social Media Training

Modern Servant Leader

NOVEMBER 1, 2012

Below is a simple, 3 phase approach to prepare your organization for advances in the disruptive technology of social media. Case study examples of great and terrible social media practices. Don’t push social media on an executive uncomfortable with the technology. All Employees. How to escalate issues and to whom.

Media

Media Training Case Study Human Resources

Leadership Digital

The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers

3 Simple Steps to Social Media Training

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