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Every Fast-Growing Company Has to Combat Overload

Harvard Business Review

You used to be able to track everything with an Excel spreadsheet, personally designed by your CFO; now you’ve got an SAP installation in its place, supported by an entire IT department. Founded in 1966, Norwegian quickly became an innovator in its field as the first company to offer round-trip cruises that nearly anybody could afford.

Company 10
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Uniting the Religions of Process Improvement

Harvard Business Review

People who have earned these belts drive projects with clear financial targets set at the top organization, with progress monitored by the CFO. The manufacturer has since introduced quality techniques (" kaizen " events), as well as Lean strategy deployment methods and tools. You instill process improvement into the corporate DNA.