Harvard Business Review

OCTOBER 31, 2016

When we surveyed over 160 global executives, we found that companies who hired a dedicated channel manager to manage their third-party distribution relationships within the last five years reported a 11.1% This means that distributors are nearly always undermanaged vis-à-vis direct sales when the manager has a dual mandate.

Marketing 8

Marketing Channel Management Incentives Survey 8

Harvard Business Review

FEBRUARY 12, 2016

Equally important to the proper structure and people are the processes to identify and resolve quality concerns. With the right infrastructure, governance, and tools in place, we are able to help resolve real-time quality concerns. How technology is changing the way we work. Integration is hard. Be active listeners.

Media 8

Media Automotive Globalization Active Listening 8

Harvard Business Review

DECEMBER 23, 2016

They could no longer simply hire new employees to meet every new demand, but needed a more comprehensive and integrated approach that would optimize workforce speed, quality, cost and flexibility, and balance value and risk across the total talent investment. Greater strategic focus required a new workforce approach.

Strategy 8

Strategy Span of Control Finance How To 8