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Here’s Why Strategy Chiefs Succeed or Fail

Harvard Business Review

For example, the CEO of a communications company we interviewed initially hired a capable, senior individual to head strategy, but he didn’t contribute many insights beyond those that the CEO was already getting from the chief information officer. Don’t underestimate the importance of cultural fit.

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A Consultant’s Guide to Difficult Client Feedback

Harvard Business Review

During one of my very first consulting assignments, a colleague and I interviewed direct reports of the Chief Information Officer of a chemical company about improving project execution. We consistently heard that the CIO was autocratic and intimidating, and that his people were afraid to talk openly about mistakes.

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