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How Competitive Intelligence Rules Encourage Cheating

Harvard Business Review

Yet when it comes to lower-level employees responsible for gathering competitive intelligence, those same lawyers impose Draconian rules that prevent employees from speaking with a competitor directly, or even engaging a third party to speak with a competitor on their behalf. These employees don't want to break the law.

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Case Study: Follow Dubious Orders or Speak Up?

Harvard Business Review

.” Still unsure of how to respond—or how frank she could be since her father had also told her that direct confrontation was frowned up in most Asian cultures—she simply said, “OK.” ” She asked a few follow-up questions about the information she was supposed to get, and then hung up.

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What to Say and Do When Your Employee Has Another Job Offer

Harvard Business Review

“Whether or not the employee ends up taking the other offer, this is a rich opportunity,” says Dick Grote performance management consultant and author of the HBR Tools on Goal Setting and Performance Reviews. If you are sure they don’t plan on following through, don’t be afraid to call their bluff.