article thumbnail

The 5-point plan to build a fantastic reputation

CEO Insider

And with Harvard Business Review citing 70-80 percent of a firm’s market value coming from intangible assets such as brand equity, intellectual capital, and goodwill, it’s vitally important for all CEOs to proactively manage their reputation given […].

article thumbnail

Managing With a Conscience

Leading Blog

Frank Sonnenberg makes the case in Managing with a Conscience , that the only sustainable way to succeed is the right way—not cutting corners—emphasizing the intangibles like trust, creativity, focus, speed, flexibility, relationships, loyalty, and employee commitment. Asking the right questions helps to take you beyond mere compliance.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Financial Statements Don’t Work for Digital Companies

Harvard Business Review

Our research has found that intangible investments have surpassed property, plant, and equipment as the main avenue of capital creation for U.S. companies – which further suggests that the balance sheets has become an artifact of regulatory compliance, with little or no utility to investors.

article thumbnail

Profiting from the Golden Rule

Harvard Business Review

Even accounting rules specifically dealing with reputation — goodwill and intangible assets — are subject to frequent rule changes and endless debate. In fact, at Schwab , we have been using the Net Promoter System to measure our Golden Rule compliance for more than five years, and it works brilliantly.

article thumbnail

What It Will Take to Fix HR

Harvard Business Review

In the early 1980’s, sixty percent of corporate value creation emanated from the optimization of tangible assets. Today, we live in an era where 85 percent of value creation stems from brand, intellectual property, and people — all intangible assets. The CHRO must step up to the implications of the new world of work.

CFO 10
article thumbnail

The U.S. Corporate Tax Code Is Broken. How Should We Fix It?

Harvard Business Review

The second and third questions raise enforcement and compliance issues — for the second question, things are clear. Second, the rise of intangible assets, like patents and widgets, means that transfer pricing issues become central, and so high tax rates become more untenable as they increase the incentives to be aggressive.