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“Nailed it.” A lesson in overcoming project complexity

Deming Institute

The project had been operational for a few months when I joined so the foundation had already been poured. At one point, I suggested that we revisit our project governance – the operational guide, how it was implemented, and whether the team followed it – but this was a mature team and the general consensus was that everyone knew what to do.

Project 28
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To Hold Someone Accountable, First Define What Accountable Means

Harvard Business Review

As prescribed in the commonly used responsibility models — RACI, RAPID, and the others — accountability should fall to one (and only one) person per item, even if the work involved requires input and contributions from others. Consider this example. ” But what did Paul mean? .” ” But what did Paul mean?

RACI 13