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Making Time to Really Listen to Your Patients

Harvard Business Review

The medical literature increasingly offers potential solutions to the inefficiencies that rob patients of physicians’ time and attention, including delegating lower-expertise tasks to non-physician team members, improving the design of the electronic health system, and greatly reducing the paperwork bureaucracy that adds little or no value.

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Planning Maternity or Paternity Leave: A Professional’s Guide

Harvard Business Review

Very few organizations have “a standard operating procedure” for employees taking parental time off, says Joan C. She says that some people worry that they will be “written off” once they announce their family plans. “I’ve gotten better at delegating since I announced I was pregnant,” she says.