Mills Scofield

JANUARY 14, 2014

Training a newly formed Afghan Air Force is the epitome in complex continual change management. ” Each card contained personal wishes for good health, happiness and a safe return from children and adults who wanted to tangibly participate in the experience. Terms like “Thank you for your service!”

Emotional Intelligence 150

Emotional Intelligence Participative Short-term Letter 150

Harvard Business Review

FEBRUARY 21, 2011

It's against human nature to react favorably to the disruption of process change. Continuous improvement means continuous change, and change takes people out of their comfort zone. How have you seen people react to changes in their work? Managers are told "be hard on the process, but soft on the operators.".

Process 15

Process Bureaucracy Innovation Short-term 15

Strategy Driven

JUNE 22, 2012

Perspective is everything…continually changing, reflective and powerful for our future. Doing nothing causes much more organizational damage than making mistakes while operating in good faith. It’s All in How You Look At It. The New York Times. Very insightful. Look and You See the World Around You. We Earn It.

Brand 50

Brand Analysis Advertising Software 50