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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Failing technology. Leadership Lessons. Invest in Technology.

Airlines 188
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Failing technology. The reason for this vast difference in recovery?

Airlines 130
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The Rise of the COO

Harvard Business Review

Does your company have a COO today? Does your COO have the best shot at becoming the next CEO? Few European companies have COOs, although their numbers appear to be growing. Of the 97 largest listed companies in the UK and the Eurozone in 2010, only 37 had a COO in their executive ranks.

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Do You Know Who Owns Analytics at Your Company?

Harvard Business Review

It is time to connect these groups, elevate analytics to a strategic corporate practice, and assign executive leadership to oversee it. The CAO should be under an executive that naturally spans all of the business units that have analytical needs, such as the Chief Strategy Officer, the CFO, and the COO.

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Why We Need More (Women) Leaders

Harvard Business Review

John Kotter defines leadership as "creating a vision of the future and strategies for producing the changes needed to achieve that vision; aligning people around the vision; and motivating them to overcome barriers and produce the changes needed to achieve the vision.". Gender Leadership' And they need to come from everywhere.

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Are We Asking Too Much of Our CIOs?

Harvard Business Review

Effective leadership and management across these areas is possible, but not without without providing CIOs with the proper support structures and instituting necessary organizational alignment. IT management Information & technology Organizational culture' CIOs especially need: an integrative mind. focus and vision.

CIO 8
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Should Your CIO Be Chief Digital Officer?

Harvard Business Review

By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services. Strong CIOs have already tackled some of the tough challenges of digital leadership.

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