Modern Servant Leader

DECEMBER 30, 2022

Failing technology. Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. In their case, the desire to remain profitable every year was a short-term gain leadership chose over the long-term benefits of upgrading their technology. Invest in Technology.

Airlines 188

Airlines Leadership Short-term Long-term 188

Modern Servant Leader

DECEMBER 30, 2022

Failing technology. Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. In their case, the desire to remain profitable every year was a short-term gain leadership chose over the long-term benefits of upgrading their technology.

Airlines 130

Airlines Leadership Short-term Long-term 130

Harvard Business Review

NOVEMBER 9, 2011

Does your company have a COO today? Does your COO have the best shot at becoming the next CEO? Few European companies have COOs, although their numbers appear to be growing. Of the 97 largest listed companies in the UK and the Eurozone in 2010, only 37 had a COO in their executive ranks.

COO 12

COO Sample Telecommunications Automotive 12

Harvard Business Review

SEPTEMBER 23, 2014

The CAO should be under an executive that naturally spans all of the business units that have analytical needs, such as the Chief Strategy Officer, the CFO, and the COO. Information & technology Leadership' But wherever he or she lands, the CAO should be viewed neutrally — a Switzerland of the executive suite.

Company 8

Company COO Information Technology CFO 8

Harvard Business Review

APRIL 30, 2013

one morning last December, an email from our COO arrived in our inboxes. To create the one map that impressed our COO, we failed at least 10 times. Design Information & technology' At 4:26 a.m. Literally can''t sleep — thinking about [your data presentation]." We A/B test new product features.

COO 8

COO Information Technology Quality Agility 8

Harvard Business Review

SEPTEMBER 5, 2013

From the senior information technology official who knows that her department can be a better partner for the business, to the first-shift line worker really irritated that her shift can''t seem to match the productivity of the third shift, we have seen that under the right circumstances, leaders will step forward to make a difference.

Kotter 8

Kotter COO Information Technology Influence 8

Harvard Business Review

MARCH 14, 2014

Watch Your Mouth Sheryl Sandberg and Anna Maria Chávez on 'Bossy,' the Other B-word The Wall Street Journal Facebook COO Sheryl Sandberg and her Lean In organization want to ban the word "bossy" when it''s used to describe assertive girls and women. Crisis management Information & technology Technology'

McGregor 8

McGregor Information Technology Crisis Management COO 8