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High-Trust Teams

Coaching Tip

Like all social animals, human beings have an instinctive need to cooperate and rely on each other to satisfy their most basic emotional, psychological, and material needs. The powerful effect of trust is that it enables cooperative behavior without costly and cumbersome monitoring and contracting. .

Team 129
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Social Capital Is as Important as Financial Capital in Health Care

Harvard Business Review

That’s changing fast, of course, as providers are finding that cooperation is as critical to caregiving as cutting edge tests and therapeutics. Our full article describing social capital, its roles in health care, and strategies for building it in health care organizations is available here (PDF).

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How to Negotiate After a Staggering Defeat: A Playbook for Democrats

Harvard Business Review

We’ve heard a lot about how the Democrats need new leadership. The Republicans made clear that they did not want a seat at the table: They would succeed in scuttling the entire effort or, if Democrats managed to pass health care legislation, they would have their battle cry for future elections.