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The Scale of the Climate Catastrophe Will Depend on What Businesses Do Over the Next Decade

Harvard Business Review

The scientists put out a helpful document with FAQs , but in short, the primary takeaways are these: While the world has already warmed 1.0°C The list of actions companies take is well-developed and documented, and most large companies do the following: Slash energy use and emissions in operations. °C (1.8°F)

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Scaling Customer Service as Your Startup Grows

Harvard Business Review

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Your #1 focus at this stage is product-market fit. Your company has (mostly) solved product/market fit. What to do. What to do. What to do.

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