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The Scale of the Climate Catastrophe Will Depend on What Businesses Do Over the Next Decade

Harvard Business Review

The scientists put out a helpful document with FAQs , but in short, the primary takeaways are these: While the world has already warmed 1.0°C The list of actions companies take is well-developed and documented, and most large companies do the following: Slash energy use and emissions in operations. °C (1.8°F)

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Scaling Customer Service as Your Startup Grows

Harvard Business Review

The patterns that you develop at this key stage will grow with you and will spell the difference between running or stumbling as you hit the growth stage. Most SaaS companies get serious about customer success after encountering a near-company-killing churn crisis. What to do. Be intentional about what you measure. What not to do.

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