N2Growth Blog

FEBRUARY 24, 2018

A review of the project exposed the need for developing a mobile computing application as a means to support the newly reengineered business process; Service Delivery Project: A country-wide retailer wanted to initiate a voice of customer effort to better service and retain its customer-base.

Strategy 187

Strategy Tips Customer Intimacy Strategic Planning 187

Harvard Business Review

SEPTEMBER 23, 2016

Ease continues to be important in today’s online retail world, but invisibility seems to be giving way to more-notable approaches to being secure. Online security and customer intimacy go hand in hand. And this customer intimacy can be leveraged to protect your customers.

Marketing 8

Marketing Customer Intimacy CIO Technology 8

Harvard Business Review

NOVEMBER 13, 2015

Traditional brick-and-mortar retail stores have many disadvantages when competing against online counterparts. Online stores are always open and are available anywhere, have “endless aisles” and can use digital tools to personalize offers to customer preferences. The New Tools of Marketing. Insight Center.

Retail 8

Retail Customer Intimacy Loyalty Real Estate 8

Harvard Business Review

MAY 29, 2013

It''s a critical moment of truth for the in-store and brand marketer that, today, is complicated — even compromised — by the hyperconnected consumer. That''s the question on the minds of retailers today. This hyperconnected consumer is a game-changer for marketers. A Futurist Looks at the Future of Marketing.

Customer Intimacy 8

Customer Intimacy Retail Brand Tactics 8

Harvard Business Review

APRIL 18, 2013

Going to market effectively these days, no matter what business you''re in, means relating to customers as individuals — even if there are millions of them. retailer Tesco built detailed profiles of customers and then used these insights and a flexible supply chain to customize their products and offers.

Customer Intimacy 8

Customer Intimacy Supply Chain Market Segmentation Human Resources 8

Harvard Business Review

JUNE 24, 2013

If lucky, a start-up grows and develops a success formula. retailer, spent the last three decades improving its supply chain processes, and designing and launching a series of services, including smaller local convenience stores and online shopping. and in its home market in the U.K. They were a best practice example in 2007.

Organization 8

Organization Supply Chain Customer Intimacy Stress 8

Harvard Business Review

DECEMBER 9, 2013

India has numerous small retailers and service providers who are shining examples of scrappy entrepreneurship at its best, but the information technology startups that are my primary interest typically require outside funding. Using IT services to generate cash and develop customer intimacy, it is entirely possible to build products.

Incubator 8

Incubator Stage-Gate Venture Capitalist How To 8