Remove Customer Loyalty Remove Ethics Remove Godin Remove Leadership
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Featured Leading Voice: Chip Bell

Lead Change Blog

A leadership lesson Chip gained from his first job was: inclusion will get you more commitment than control. . Getting a book endorsement from Seth Godin. ” As for advice he would give, he believes schools should teach ethics. He started a consulting firm in 1980 and says he has been having a blast ever since!

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We Need More “Heart and Soul” in the Age of “Mind and Strength”

Michael Lee Stallard

Many customers can sense this. When relationships with customers are not established or nurtured, such as in my wife’s case, an opportunity to develop customer loyalty is missed. This applies to those we work alongside, our suppliers, and our customers. why is everyone smiling? why is everyone smiling?