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Featured Leading Voice: Chip Bell

Lead Change Blog

APRIL 1, 2016

Getting a book endorsement from Seth Godin. ” The books Chip has found most helpful for his professional life include Watership Down by Richard Adams, Marketing for Business Growth by Ted Levitt, and The Purple Cow by Seth Godin. ” As for advice he would give, he believes schools should teach ethics.

Levitt 150
Levitt Godin Customer Loyalty Airlines 150
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We Need More “Heart and Soul” in the Age of “Mind and Strength”

Michael Lee Stallard

NOVEMBER 9, 2010

Many customers can sense this. When relationships with customers are not established or nurtured, such as in my wife’s case, an opportunity to develop customer loyalty is missed. This applies to those we work alongside, our suppliers, and our customers. why is everyone smiling? why is everyone smiling?

Customer Loyalty 239
Customer Loyalty McCarthy Godin Self-aware 239
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