Harvard Business Review

JULY 7, 2015

Here are a few examples of prediction problems in a business: Making personalized recommendations for customers. Forecasting long-term customer loyalty. The most important test is whether the model is accurate “out of sample”, which is when the model is making predictions for data it has never seen before.

Sample 8

Sample Management Learning-by-Doing Long-term 8

Harvard Business Review

SEPTEMBER 8, 2011

Problems with sample selection, changes in the mix of customers, differences in response rates, and inadequate sample sizes can lead to scores that fluctuate wildly or are otherwise unreliable. When you begin to quantify customer feedback, employees and managers may not know how to move them in the right direction.

Incentives 14

Incentives Metrics Sample Survey 14

Harvard Business Review

OCTOBER 21, 2016

These require sophisticated, sustainability-based management. ” Improving risk management. ” Improving risk management. Managing risks therefore requires making investment decisions today for longer-term capacity building and developing adaptive strategies. billion in mining projects since 2010.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8