Customer Loyalty Influence Sample Technology 
Harvard Business Review
OCTOBER 21, 2016
Today’s executives are dealing with a complex and unprecedented brew of social, environmental, market, and technological trends. Wal-Mart, for example, aimed to double fleet efficiency between 2005 and 2015 through better routing, truck loading, driver training, and advanced technologies. Building Customer Loyalty.
Harvard Business Review
JULY 7, 2015
Here are a few examples of prediction problems in a business: Making personalized recommendations for customers. Forecasting long-term customer loyalty. The most important test is whether the model is accurate “out of sample”, which is when the model is making predictions for data it has never seen before.
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