Remove Customer Loyalty Remove Leadership Remove Performance Review Remove Technology
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How to Give a Robot a Job Review

Harvard Business Review

Intelligent technologies are increasingly delivering greater value for less money. Brilliant, hard-working machines will require job reviews every bit as much as lazy and toxic humans. Empowering smart machines to — pun intended — live up to their potential may well become the essential new 21st-century leadership skill.

Review 8
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How CEOs Can Make Smart Strategic Trade-Offs

Harvard Business Review

When confronted with disruptive technologies, many companies fail to align digital strategies with their core strategies. Pursuing cost leadership versus differentiating for value. Leadership is changing — fast. implement frequent, rapid, project-specific evaluations instead of annual performance reviews).

CEO 8
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Listen to Your Employees, Not Just Your Customers

Harvard Business Review

The linked system allowed for more insight into customers, and managers could use the information to coach employees, to assess whether they had the right tools and resources, and to identify people with innovative ideas and leadership potential. The Common Myths About Performance Reviews, Debunked. Carolyn O’Hara.

Survey 8