Lead Change Blog

FEBRUARY 4, 2020

Dan writes, “Imagine: a leader who knows how to gain efficiencies, decrease costs, increase employee retention, and inspire customer loyalty based on taking another’s point of view? Simon Teague of New Level Results shared The Incredible Power of Coaching. ” Connect with Simon on Twitter at @newlevelresults.

Leadership Development 268

Leadership Development Development Leadership Simon 268

First Friday Book Synopsis

SEPTEMBER 22, 2013

Yeh Reply All Richie Frieman Rita Hayworth is still “Staying Alive” Rod Crawford Simon Anderson (chief executive of DreamHost) in “The Corner Office" Stephanie H. Yeh The Art of Business: In the Footsteps of Giants The New York Times What the Plus!'

Blog 110

Blog Shaw Customer Loyalty Simon 110

Strategy Driven

MAY 21, 2012

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Reprinted with permission from Jeffrey H. Gitomer and Buy Gitomer.

Committee 56

Committee Advertising Customer Loyalty Simon 56

Harvard Business Review

SEPTEMBER 14, 2016

” Simon Mulcahy, Interim CEO at Salesforce, recommends an exercise he calls “flipping the binoculars around.” ” For example, if you’re a bank branch trying to increase customer loyalty, look at a company in a completely different industry, like Starbucks, and ask how it keeps customers coming back.

Creativity 8

Creativity Execution Constraint Magazine 8

Harvard Business Review

AUGUST 11, 2015

Uber, Airbnb, Lyft, 23andMe, and other companies working around or, in some cases, outright ignoring existing regulations have found customer loyalty to be an asset in their conversations with lawmakers and regulators. Limited resources are valuable.

Politics 8

Politics Real Estate Morale Business Model 8