Deming Institute

MAY 18, 2015

Move toward a single supplier for any one item, on a long-term relationship of loyalty and trust. Edwards Deming’s 14 points for management. Dr. Deming explained that the organization was a system that included the suppliers and customers. What matters is how you operate. Instead, minimize total cost.

Long-term 28

Long-term Deming Cooper System 28

Strategy Driven

AUGUST 17, 2011

The term ‘professional’ comes from the Latin word ‘professio,’ which literally means to take an oath or a vow. Over the last few centuries, the term professional has come to mean different things to different people, but that central idea has not changed. That one thing changed a long time back.

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Deming Institute

SEPTEMBER 23, 2019

Guest post by Bill Bellows, Member of The Deming Institute’s Advisory Council. He did not believe the results and instructed the team to repeat the assembly operation. Edwards Deming to several dozen executives in Japan in 1950. To Pipp’s amazement, one car purchased was 100% snap fit. The discovery was not lost on Pipp.

System 74

System Productivity Products Deming 74

Harvard Business Review

AUGUST 24, 2012

Working to find and fix errors is part and parcel of most operational processes, and once they turn a harsh eye on non-value-added work, most leaders can root it out. Worse, these billing errors make it more difficult to build a long-term, trusted relationship with your customers; these lost opportunity costs are probably unknowable.

Quality 14

Quality Parcell Cost Deming 14

Harvard Business Review

JUNE 24, 2016

Gothenberg, Sweden, is a long way to travel from Boston for a breakthrough idea in management — especially one that is more than 40 years old. Berwick’s talk spanned a pantheon of management thinkers to show the audience just how far we have come from Taylor to Deming in the 20th century. Laura Schneider for HBR.

Deming 13

Deming Management Senge Taylorism 13

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Move towards developing a long-term relationship with a single supplier. the number of jobs increases.

Management 40

Management CRM Objective Human Resources 40