Development Hammer Information Technology Operations 
Harvard Business Review
MAY 15, 2012
To stay competitive, organizations need to continually find opportunities for innovation in key processes such as customer service and product development, and adoption of a new process almost always requires the implementation of new information technology. Hammer's thinking was very powerful, but I'd challenge that last point.
Harvard Business Review
SEPTEMBER 10, 2014
Instead, smart organizations are driving analytics to an even deeper level within business processes— to make real-time operational decisions , on a daily basis. These operational analytics are embedded, prescriptive, automated, and run at scale to directly drive business decisions. Centuries ago everything was manufactured by hand.
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Harvard Business Review
OCTOBER 16, 2014
trillion market by 2020 — lay in its ability to operate with little or no “human intervention.” As cognitive scientists put it things like hammers became a part of the body’s “extended periphery” and are “functionally a component of the [subjects’] smoothly coping IDS.”. Information & technology Internet Technology'
Harvard Business Review
MARCH 7, 2011
In addition to laying out an approach for making one-time improvements, Reengineering's high priest (the late Michael Hammer) had advice for organizations wanting to sustain improvement. Most missionaries of the BPM religion come from a heritage in information technology.
Harvard Business Review
APRIL 18, 2016
In addition to executing well-defined tasks, technology is starting to address broader, more ambiguous problems. It’s not implausible to imagine that one day a “strategist in a box” could autonomously develop and execute a business strategy. Don’t let technological capabilities dictate the problems you solve.
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