Lead Change Blog

APRIL 6, 2018

Then, use the second key: powerful generative questions. Leaders, anxious to do something about it, began a root cause analysis and did surveys to clarify the extent of the problem and solicit solutions. Leadership at this company used the two keys to resolve a complex and seemingly overwhelming problem.

Root Cause Analysis 298

Root Cause Analysis Uncertainty Quality Consultative 298

The Practical Leader

MARCH 6, 2024

How leaders ask for and act on feedback about their leadership effectiveness establishes the organization’s feedback and accountability culture. Poor leaders avoid and often shut down feedback about their leadership effectiveness. Do performance reviews strengthen, stunt, or stall development and personal growth?

360-Degree Feedback 52

360-Degree Feedback Root Cause Analysis Performance Review Micromanagement 52

The Practical Leader

MAY 1, 2024

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. This showed that roughly 85% of the time the failure is caused by the system, processes, structure, or practices of the organization. Allowing opinions, power, and politics to override hard data.

Process 52

Process System Management Root Cause Analysis 52

Leadership Freak

MARCH 15, 2012

Powerful processes: Eliminate drama. Effective and efficient processes create platforms that enable, enhance, and evaluate both individual and organizational performance. What’s your systematic process for achieving breakthroughs, living transparently, and solving problems, for example? Prevent distractions. Focus talent.

Process 206

Process Efficiency Root Cause Analysis Examples 206

Leadership Freak

MARCH 15, 2012

Powerful processes: Eliminate drama. Effective and efficient processes create platforms that enable, enhance, and evaluate both individual and organizational performance. What’s your systematic process for achieving breakthroughs, living transparently, or solving problems? Prevent distractions. Focus talent. Instill confidence.

Process 100

Process Efficiency Root Cause Analysis Power 100

Harvard Business Review

JULY 31, 2017

Retailers combine data on demographics and weather to predict sales and develop merchandising plans. Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters. It’s time for that to change.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8