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Big Data Hype (and Reality)

Harvard Business Review

Film ratings. As a company that thrives when people consume more content, Netflix routinely serves up personalized recommendations to customers based on their feedback on films they've already viewed. Let's look at the evidence so far, in three areas where better prediction of consumer behavior would clearly be valuable.

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The Brand Benefits of Places Like the Guinness Storehouse

Harvard Business Review

We find that brand homes are most effective in combination with other communication and content platforms as part of a holistic marketing strategy. They complement a brand’s investment in mass media, digital and direct marketing by providing a longer and lasting emotional experience.

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