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Manage to Meet Your Customers’ Needs

thoughtLEADERS, LLC

As customers’ needs become more diverse, the managers of the future must adapt to meet their demands. Managing at the right level is the most important element in effective management in the Age of Diverse Markets. This requires a much more decentralized set of management structures and.

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Why Is Capital Afraid of Cities?

Harvard Business Review

This post is part of a three-week series exploring the re-invention of the social infrastructure of cities, published in partnership with the Advanced Leadership Initiative at Harvard University. Few CEOs realize that their companies' "supplier diversity programs" might be self-defense exercises for an urbanized future.

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When to Make a Promise to Your Boss (and When Not To)

Harvard Business Review

Not Good at All Google Finally Discloses Its Diversity Record, and It’s Not Good PBS NewsHour Google released its global workforce numbers, revealing that 70% of its employees are men, a number that increases to 83% and 79% if you look only at tech jobs and leadership roles. Communication Managing yourself'

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Corporate Entrepreneurship: Turn Irony into Opportunity

In the CEO Afterlife

I went in assuming his students believed corporate management and entrepreneurship were principles of contradiction — the only contrarians would be members of the flat earth society. In the meantime, perennial innovators the likes of Apple, FedEx and Amazon extended their leadership over old-guard competitors. “I want you for balance.