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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business Review

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Successful AI adopters have strong executive leadership support for the new technology.

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To Innovate, Think Like a 19th-Century Barn Raiser

Harvard Business Review

Less obviously — but perhaps more importantly — it leverages community intelligence to produce the best barn design possible, and also creates and reinforces collaborative connections crucial for success in farming communities. And if you get those elements right, your initiative will have a better chance of being successful.

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Before You Link Pay to Customer Feedback: Five Essentials

Harvard Business Review

TIAA-CREF, the big financial services company, includes customer loyalty score improvement in senior executive compensation. Pep Boys, a US auto parts store chain, reports in its proxy statement that customer metrics are now an important part of its executive compensation system. Meeting these preconditions won't guarantee success.

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Increase Your Company's Productivity With Social Media

Harvard Business Review

He became an early adopter of social computing tools to communicate with employees, and in the process became a role model for adoption among his senior executive team, as well as the employee population. Coleman began blogging and soon his senior executives encouraged their teams to do so as well.

Media 15
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Interview with Sramana Mitra on 1M/1M Program

Rajesh Setty

By November 2010, we launched the 1M/1M website, including an early version of the premium program. And today, we have a group of early adopter premium members who are making good use of the program. This, of course, doesn’t mean that we discourage entrepreneurs to seek financing.