Harvard Business Review

OCTOBER 11, 2013

America is a nation of innovators and entrepreneurs. At the foundation of our approach is a knowledge-management system — an electronic archive of Mayo Clinic-vetted knowledge containing evidence-based protocols, order sets, alerts and care process models. This knowledge is updated in real time and made widely available.

Health Care 8

Health Care Mayo Insurance Quality 8

Harvard Business Review

SEPTEMBER 5, 2013

With scarcely any help from management, knowledge workers can increase their productivity by 20%. Yet here is the challenge you face as a senior executive: You cannot manage your knowledge workers in the traditional and intrusive way you might have done with manual workers. Lead by example.

Productivity 8

Productivity Products Peer Review Short-term 8

Harvard Business Review

FEBRUARY 25, 2013

Most companies put innovation at the top of their agendas. But how many devote the energy and resources it takes to build innovation into the values, processes, and practices that rule everyday activity and behavior? Not many, as we argued when we launched the Innovating Innovation Challenge in October.

Innovation 8

Innovation Core Competence McKinsey Armstrong 8