Women on Business

DECEMBER 7, 2010

Happy clients that go wild about you because of the surprising way you serve their needs. Yes, I will talk to my manager and see if we can do that for you.” How about, “YES, I can do some hard work for you even though it would be easier for me to just say no.” The result? Related posts: Are Your Client Delight Efforts Misplaced?

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Harvard Business Review

APRIL 20, 2015

Technology is changing every facet of work, including how companies profile and select their employees. Desirable voices are invited to the next round, where they are judged by humans, while undesirable voices are eliminated from the contest. Finally, we should think carefully about the ethical implications of adopting this method.

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Women on Business

JANUARY 24, 2011

Media momentum is much like a wild fire—the power of one well-placed match can ignite dramatic pyrotechnics! Such involvement can lead to greater visibility. Start small and build up. Make a few great connections and develop those rather than chase a multitude of lukewarm responses.

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Women on Business

JANUARY 24, 2011

Reviews: “This wild, wicked show is not just a screamfest; it’s a good piece of theater!” - The New York Times “Funny, furious and wholly enthralling!” - Wall Street Journal “Teller has filled Play Dead with elaborate illusions and effects including a slam-bang finale!”

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