Rich Gee Group

JANUARY 4, 2011

I wanted my money back – I had the receipt, I had the merchandise in perfect condition, and virtually everything in the store was on sale at that time. Customer Service is a part of marketing. The closest I came was Prime Computer UK where, and only for expediency, Marketing was once a part of Customer Service.

Licensing 333

Licensing Price Merchandising Ethics 333

Harvard Business Review

OCTOBER 6, 2014

Private label (retail-branded merchandise) has been growing for years – since Sainsbury and Marks & Spencer invented it over 100 years ago – increasing in quality and forcing down brand premiums. The hard discount format accounts for as much as 40% of the German market, and for some good reasons. Everyone shops at Aldi.

Retail 11

Retail Merchandising Discount Price 11

Strategy Driven

APRIL 4, 2014

According to research conducted by the Ethics Resource Center: Employees of organizations steal 10 times more than do shoplifters. Employee theft and shoplifting accounting for 15% of the retail cost of merchandise. Power Stars to Light the Business Flame is now out in all three e-book formats: iTunes , Kindle , and Nook.

Budgeting 78

Budgeting Succession Consultative Crisis 78

Harvard Business Review

JANUARY 29, 2014

Knowledge is power. But what kind of power does all that knowledge buy? Greater knowledge of customers creates new potential and power to discriminate. But how should sophisticated marketers and merchandisers use them? You now know exactly who your best — and worst — customers, clients, employees and partners are.

Merchandising 11

Merchandising Media Price Cost 11