FAQ, Finance, Management and Outsourcing

10 Lessons That All New Business Owners Must Heed In The Modern Era

Strategy Driven

SEPTEMBER 2, 2021

This can include on-site workers, remote workers , outsourced services, and temporary contractors. Supporting yourself with FAQs, chatbots, and fair returns policies will also help. However, any progress made in other aspects of the business will be rendered futile if the finances aren’t in good health.

Brand

Brand Audience USP B2C

Scaling Customer Service as Your Startup Grows

Harvard Business Review

SEPTEMBER 11, 2017

Set up a simple workflow to manage customer requests. This won’t be a “Chief Customer Officer” or a “Customer Success Manager.” Strategies like outsourcing, hiring lower-cost people, or exotic employment offer tempting cost savings to the finance-minded folks. What to do. What not to do.

Metrics

Metrics Engineering Efficiency Learning-by-Doing

Leadership Digital

10 Lessons That All New Business Owners Must Heed In The Modern Era

Scaling Customer Service as Your Startup Grows

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