Finance Influence Operations Telecommunications 
Harvard Business Review
NOVEMBER 23, 2010
People : Recognizes interpersonal difficulties; intuitively understands how others feel; picks up non-verbal cues; empathetic; persuades, teaches, influences. Few CEOs I know have operations-focused thinking styles or backgrounds. But they have very little interest in how to get the ideas put into operation.
Harvard Business Review
DECEMBER 19, 2017
Previously dominated by the likes of newspapers, magazines, gyms, utilities, and telecommunications firms, more products and services are being offered to more people through subscriptions than ever before. Philippe Marion/Getty Images. The subscription business model is booming.
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