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The Big Picture of Business – Each Role Matters. The Value of Support Staff

Strategy Driven

She was the model for executive assistants and office managers everywhere. Bandleaders on the late-night are vital #3 characters on the show, including Doc Severinsen, Skitch Henderson, Paul Shaffer and The Roots band. Therefore, our loyalty to the company rises, and we are more productive. Think as a manager, not as a worker.

Rogers 62
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Unilever’s Big Strategic Bet on the Dollar Shave Club

Harvard Business Review

” More specifically, male grooming is Unilever’s largest growth driver, according to Chet Henderson, Unilever’s VP of Insight, Personal Care. One of the ways in which P&G managed to slow Dollar Shave Club’s encroachment was by responding with its own subscription entry, the Gillette Shave Club.

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Exit, Voice, and Albert O. Hirschman

Harvard Business Review

You're a corporate shareholder unhappy with the direction management is taking. Hirschman's 1970 classic Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States. And because the railways were government-owned and subsidized, the management didn't care all too much about the subsequent loss of revenue.