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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Underinvestment in Technology. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Failing technology. A company of Southwest’s scale does not get this far behind in technology without repeatedly ignoring the advice of their IT department. Invest in Technology.

Airlines 188
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Underinvestment in Technology This was the main root of their problem. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Failing technology. Invest in Technology Too often, information technology and operational tools are minimized as costs to be controlled.

Airlines 130
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Updates from the CMI Sri Lanka Board

Chartered Management Institute

Being servant leaders as Chartered Managers In an opinion piece in the Daily FT , Ajantha Dharmasiri CMgr FCMI, president of CMI Sri Lanka , reflects on a successful year and assures that CMI Sri Lanka will continue to facilitate the processes of up-skilling, multi-skilling, and re-skilling managers.

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Why Leaders Should Never Use Speaker Phones – and Some Tips if You Must

Modern Servant Leader

Listening is a core attribute for servant leaders (under the principle, Needful ). The risk is especially high for individuals using consumer grade speakerphones, such as those at home, in hotels and on your mobile device. So when you are not able to hear your stakeholders over your own voice, you have a big problem.

Tips 100
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Why Leaders Should Never Use Speaker Phones – and Some Tips if You Must

Modern Servant Leader

Listening is a core attribute for servant leaders (under the principle, Needful ). The risk is especially high for individuals using consumer grade speakerphones, such as those at home, in hotels and on your mobile device. So when you are not able to hear your stakeholders over your own voice, you have a big problem.

Tips 100