Harvard Business Review

DECEMBER 21, 2011

My team would have people with deep functional knowledge and skills (strategy, sales, marketing, finance, and information technology) to align surrounding processes. If you do Six Sigma in isolation, the work force doesn't have time to implement the changes.". For example, HR managers tend to defend the status quo.

Six Sigma 14

Six Sigma Skills Team Compliance 14

Harvard Business Review

JANUARY 26, 2015

Other times, shifts may be driven by disruptions and disrupters like the one happening in the transportation and hotel markets right now thanks to the likes of Uber and Airbnb. The decade also saw the rise of formidable emerging-market competitors and opportunities. The context demanded operational excellence.

Welch 8

Welch Six Sigma Agility Operations 8

Harvard Business Review

JANUARY 29, 2015

It made a massive investment (more than $1 billion) to build a software “ Center of Excellence ” in San Ramon, California to manage the data explosion created by the increasing intelligence of its industrial machines. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012.

Software 8

Software Six Sigma Insourcing P&L 8