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The Key Observation In Managing Strategy Is Managing Change

Six Disciplines

Dr David P Norton, (co-inventor of the Balanced Scorecard) explains in OutlookBusiness magazine (India) how companies can grow successfully by adopting effective strategy planning and execution. They need to understand that managing strategy is managing change and they may need to be the change agent.

article thumbnail

The Key Observation In Managing Strategy Is Managing Change

Six Disciplines

Dr David P Norton, (co-inventor of the Balanced Scorecard) explains in OutlookBusiness magazine (India) how companies can grow successfully by adopting effective strategy planning and execution. They need to understand that managing strategy is managing change and they may need to be the change agent.

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How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

A recent study (also from IBM) indicates that more than 70% of CMOs feel they are underprepared to manage the explosion of data and "lack true insight.". Differing incentives is one of the biggest barriers to an effective relationship between marketing and IT. Find Common Ground. Put Business Needs First, Infrastructure Second.

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New Research: Rituals Make Us Value Things More

Harvard Business Review

Kathleen Vohs and Yajin Wang of the Carlson School of Management at University of Minnesota, along with Francesa Gino and Michael Norton of Harvard Business School, conducted a series of studies looking at how ritual changed the experience of consuming a variety of foods.

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Why the U.S. Government Is Embracing Behavioral Science

Harvard Business Review

(A nudge, a term introduced by Richard Thaler and Cass Sunstein in their 2008 book Nudge: Improving Decisions About Health, Wealth, and Happiness , is any aspect of a process that changes how people behave in predictable ways “without forbidding any options or significantly changing their economic incentives.”).

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How U.S. Law Needs to Change to Support the Self-Employed and Gig Economy

Harvard Business Review

The basic idea of income insurance is the same as unemployment insurance: to provide a minimum level of financial stability without removing incentives to sensibly manage risk. In a promising first step towards covering all workers, Congresswoman Eleanor Holmes Norton (D-DC), the chair of the U.S.