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A Monster of an Idea

In the CEO Afterlife

With forty years in the saddle, hundreds of dusty trails and a few fistfights along the way, I have an oasis of management insight in which to draw. In most industries, creating scale and leveraging that scale is the key factor for success. I counted 20 sub-brands and over a hundred stock keeping units.

Reis 240
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How to Improve the Engagement and Retention of Young Hourly Workers

Harvard Business Review

In industries like retail, customer service, and hospitality, entry-level turnover alone costs billions of dollars each year, based on voluntary turnover rates and annual replacement costs. The young people we surveyed worked in a wide variety of industries, including health care, manufacturing, retail, and hospitality.

Survey 8
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Sell Your Product Before It Exists

Harvard Business Review

When Eric Reis was popularizing the concept of an MVP, the guiding principle was to build and release a product with as few features as possible, and then use the market’s reaction to gauge how to refine the product. Coin has managed to test the market without ever actually releasing the physical product.